FAQ


1.What is the most suitable crane for my requirements?

Answer: We have an extensive range of high quality cranes and accessories including overhead crane, gantry crane,jib crane, electric hoist and related products. Also we have advantaged products used in special industrial such as Casting crane, Magnet crane, Grab crane, Each crane model is engineered as a unique lifting solution that will solve the toughest material handling challenges you have. Our engineer team will also work closely with you to ensure that your crane meets your needs. you can contact us online freely if you want to know more any details info.

2.Which industries do you service?

Answer: We service many industries including Machinery, Metallurgy, Electric Power, Railway, Water Conservancy, Port, Aviation, Military, Auto, Shipbuilding, Petroleum, Chemical, Tabulation, Coal, Steel Fabricators, Pre-Cast Concrete, Steel Warehouses, Marble and Stone and other fields. It’s an designed and tailored lifting solution built to your detail requirements

3.Which areas do you service?

Answer: Until now, we have exported our cranes to all over the world, including Europe, Africa, Middle-East, Asia, North America, South America and so on, total more than 95 countries all over the world, such as Indonesia, Australia, Thailand, Philippines, Russia, Malaysia, Singapore.

4.What type of overhead cranes do you supply?

Answer: We are the leading supplier of overhead cranes and we can offer  single girder top running crane, single girder suspension crane and double girder top running crane. According to the different working conditions or environment, we can customize overhead crane with different tons, lifting height, span. and also you can choose the power source.

5. Which cranes are the most suitable for outdoors?

Answer: Generally, the gantry crane range is often the most suitable for outdoor type work. There are two types -single girder gantry crane and double girder gantry crane.

6. Do you have a branch overseas now?

Answer: Of course.  now we have branch in Pakistan, Sri Lanka, Philippines, Uzbekistan at same time, we are developing more branch all over the world, and also we have agents in some countries. Welcome you join us to expend crane market and build long time win-win cooperation.

7. Whether you can supply technical support or spare parts in time when the crane break?

Answer: At any time, the online free technical support could be available; we could also arrange our engineers to your factory as required. We can supply the spare pars for free within warranty period and charge as per cost price when the warranty is invalid.

8. what’s the advantage of your company?

Answer: we are factory direct sale,we can provide high quality products with reasonable price in the market and save your time and money.we have profesional customer service team with fluent English speaking and professional knowledge who can offer best service for you.

9. How long will it takes to deliver goods from china to my country?

Answer: It depends on the distance. the time is different when the port is different. Generally speaking it’s about one month by sea,3-7 workdays by air.

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